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Support

Having trouble with your cable connection? Try these simple troubleshooting techniques.

  • TV Channel Lineups
    • Standard Plus and Digital Tier Lineups
  • Digital TV & iGuide A.28
    • What is High Definition? [VIDEO]
    • iGuide A.28 Manual (pdf)
    • iGuide A.28 Quick Reference Card (pdf)
    • DVR Training [VIDEO]
    • DVR Quick Tips Card (pdf)
  • Your equipment
    • HDTV: Which connection goes where? (NYTimes.com)
    • Cable connection diagrams
    • Cables and connections [VIDEO]
  • Remote control info and codes (by model):
    • Remote controls [VIDEO]
    • Universal UR3-SR2 “big number buttons” (pdf)
    • Universal UR-4 (pdf)
    • Motorola DRC800 (pdf)
    • Motorola DRC450 (pdf)
    • US Electronics remotes
    • ICX Global ENT-6208 (pdf)
  • TiVo DVR
    • “The Basics”
    • “Pick Programs to Record”
    • “Watching TV”
    • “Messages, Settings, Troubleshooting”

Call us at 247-1250 for a live representative if you need further assistance.

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